Experiencing game issues? Contact Us



HellOw everyone,

If you have ever experienced performance issues or game issues that a mod is unable to assist you with, please do not hesitate to send a ticket to Contact Us.

When messaging Contact Us, please include as much information as you can regarding the issue you are experiencing - this will allow the team to start working on your issue as soon as they get to your ticket.

If you’re unsure what to include, the following are very helpful to the team:
- What are you experiencing?
- Where on Howrse are you experiencing the issue?
- Are you receiving an error message?
- When did the issue start? Please include the date, time, and your timezone.
- What version of Howrse are you playing on, Classic or Mobile?
- Are you using mobile data or WiFi?
- Screenshots of issues, error messages, etc.

Please remember that the team cannot assist you with issues if you do not report them to Contact Us.

Happy Howrsing!
The Howrse Team
EchOw
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